That’s the title of the best-selling book by Joey Coleman.
Joey sat to talk with us about how to retain agency clients forever.
I see a lot of agencies churning clients every 60-90 days.
Starting over at zero every 3 months.
Joey talks about how to break this cycle of 2 steps forward and 3 steps back.
We talked about some key things like onboarding, communication, and when to get referrals.
The meat and potatoes.
If you’re not familiar with Joey, he’s an international speaker and author. He’s been the headliner at some of the biggest conferences.
He has an A-list roster of clients like Microsoft, Google, and NASA.
Frankly, this interview is rock solid gold.We cover everything you need so clients happily pay you..
and pay you…
and pay you.
How to engineer that result on purpose.
What that process of retention looks like.
I’d watch it if I were you.
May the force be with you.
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